Cookie policy

1. Introduction

  1. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
  2. We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

2. About cookies

  1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  2. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  3. Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

3. Cookies that we use

  1. We use cookies for the following purposes:
    1. Cookies that are essential for us to provide a product or service you have requested and to provide a secure environment. Without cookies, we would be unable to provide these services. Other essential cookies keep our website secure. If you decline cookies, we will continue to use these essential cookies.

      Essential cookies are used to maintain online security, record your preference regarding our use of cookies on your device

    2. Analytical cookies – to help us to improve our website by collecting and reporting information on its usage. Cookies used for this purpose are:
      Analytics cookies set by .designedbysigma.com
      Name Expiry Information
      dc_gtm_UA-3807620-1,
      _gat
      1 minute Used to throttle request rate. Read more
      _ga 2 years Google Analytics cookie used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.
      Read Google's overview of privacy and safeguarding data
      _gid 24 hours Google Analytics cookie, used to distinguish users. Read more
      _hjid,
      _hjIncludedInSample
      Session Hotjar cookies. These cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
      _hjAbsoluteSessionInProgress 29m 30s Hotjar cookies. These cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
      _hjTLDTest Session When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.

      Analytics cookies set by designedbysigma.com
      Name Expiry Information
      _gat_UA-3807620-1 Immediate Google Analytics cookie used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.
      Read Google's overview of privacy and safeguarding data

      Analytics cookies set by 6255583.global.siteimproveanalytics.io
      Name Expiry Information
      AWSELB,
      siteimproveses
      Session Siteimprove cookies. We use Siteimprove to optimise our website, maintain quality and performance for all users, whatever their access needs. Siteimprove's cookie notice can be viewed at https://siteimprove.com/en/privacy/cookie-notice/
      nmstat 1000 days Siteimprove cookie used to collect statistics about site usage. We use Siteimprove to optimise our website, maintain quality and performance for all users, whatever their access needs. Siteimprove's cookie notice can be viewed at https://siteimprove.com/en/privacy/cookie-notice/

      Analytics cookies set by .slideshare.net
      Name Expiry Information
      __utma 2 years Slideshare cookie. Slideshare is owned by LinkedIn. LinkedIn collects personal details users have provided to their services, in addition, LinkedIn uses cookies and personal data to personalise services and advertisements. LinkedIn also forwards users information to employers who have 'enterprise accounts'. LinkedIn's privacy policy can be viewed at https://www.linkedin.com/legal/privacy-policy
      __utmb 30 minutes Google Analytics cookie used to collect information about how visitors use the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.
      Read Google's overview of privacy and safeguarding data
      __utmc Session Google Analytics cookie used to collect information about how visitors use the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.
      Read Google's overview of privacy and safeguarding data
      __utmt 10 minutes Google Analytics cookie used to collect information about how visitors use the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.
      Read Google's overview of privacy and safeguarding data
      __utmz 183 days Google Analytics cookie used to collect information about how visitors use the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.
      Read Google's overview of privacy and safeguarding data
      bcookie,
      _uv_id
      2 years  
      lang Session Slideshare cookie to remember the language. Slideshare is owned by LinkedIn. LinkedIn collects personal details users have provided to their services, in addition, LinkedIn uses cookies and personal data to personalise services and advertisements. LinkedIn also forwards users information to employers who have 'enterprise accounts'. LinkedIn's privacy policy can be viewed at https://www.linkedin.com/legal/privacy-policy

      Analytics cookies set by www.slideshare.net
      Name Expiry Information
      language Session Slideshare cookie to remember the language. Slideshare is owned by LinkedIn. LinkedIn collects personal details users have provided to their services, in addition, LinkedIn uses cookies and personal data to personalise services and advertisements. LinkedIn also forwards users information to employers who have 'enterprise accounts'. LinkedIn's privacy policy can be viewed at https://www.linkedin.com/legal/privacy-policy

      Analytics cookies set by .scorecardresearch.com
      Name Expiry Information
      UID,
      UIDR
      355 days Slideshare cookies. Slideshare is owned by LinkedIn. LinkedIn collects personal details users have provided to their services, in addition, LinkedIn uses cookies and personal data to personalise services and advertisements. LinkedIn also forwards users information to employers who have 'enterprise accounts'. LinkedIn's privacy policy can be viewed at https://www.linkedin.com/legal/privacy-policy

      Analytics cookies set by .youtube.com / .google.com
      Name Expiry Information
      1P_JAR   This cookie sets a unique ID to remember your preferences and other information such as website statistics and track conversion rates. Google’s policies can be viewed at https://policies.google.com/technologies/types

      Analytics cookies set by .facebook.com
      Name Expiry Information
      fr 90 days Facebook advertising cookie set through social media

      Analytics cookies set by .twitter.com
      Name Expiry Information
      personalization_id 2 years Twitter's cookie policy can be viewed at https://help.twitter.com/en/rules-and-policies/twitter-cookies

      Analytics cookies set by .doubleclick.net
      Name Expiry Information
      IDE 30 days from set/update Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
      test_cookie 1 day Test cookie used by Google to check that cookies can be set

    4. Cookies used by our service providers

    1. Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
    2. We use Google Analytics and Google Tag Manager to gather information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google's privacy policy at https://policies.google.com/privacy.
      The relevant cookies are: '_ga', '_gali', '_gat', '_dc_gtm_UA-19084612-1', '_gid', '__utma', '__utmb', '__utmc', '__utmt', '__utmv', '__utmz'.
    3. We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. You can view the privacy policy of this service provider at https://www.hotjar.com/legal/policies/privacy/. The relevant cookies are: '_hjid', '_hjTLDTest', '_hjIncludedInSample', '_hjAbsoluteSessionInProgress'.
    4. We use Siteimprove in order to better understand our users’ needs and to optimize this service and experience. You can view the privacy policy of this service provider at https://siteimprove.com/en/privacy/. The relevant cookies are: 'siteimproveses', 'AWSELB'.

    5. Managing cookies

    1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

      https://support.google.com/chrome/answer/95647 (Chrome);

      https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

      https://help.opera.com/en/latest/security-and-privacy/ (Opera);

      https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

      https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and

      https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
    2. Blocking all cookies will have a negative impact upon the usability of many websites.
    3. If you block cookies, you will not be able to use all the features on our website.

    6. Cookie preferences

    1. You can manage your preferences relating to the use of cookies on our website by clicking on our Cookie Control icon in the bottom right hand corner of our website